Privacy Policy

Last Updated: October 2025

General

This Privacy Policy outlines how KORE (the "Company"), operating the online portal www.thatsmykore.com, collectively referred to as “we,” “us,” or “our”, collect, use, and protect your information when you visit our websites and use our products and services. By using our services, you agree to allow us to collect, use, store, and transfer your information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide your information and stop using the website.

Data Protection Trust

Data protection is a matter of trust, and your privacy is important to us. We will only use your name and other information relating to you as set out in this Privacy Policy. We will collect information only where it is necessary for our dealings with you and relevant to our services.

Our Privacy Policy is subject to change at any time without notice. To stay informed of any changes, please review this policy periodically. We will keep your information only as long as required by law or relevant to the purposes for which it was collected.

Information We Collect

We may collect various types of information if you place an order through our websites or register for our services. This may include personal information such as:

• Title, name, gender, date of birth
• Email address, billing and delivery addresses
• GPS location, telephone numbers, mobile numbers
• Login and account information, including unique user IDs
• Payment details, including credit card or bank account information
• Information related to your physical characteristics, including weight, height, and body measurements

We also collect automatic information through cookies, web beacons, and other tracking technologies such as:

• Browser type, ISP or operating system
• Domain name and access time
• URL of the previous website visited, page views, and IP address

Use of Collected Information

The information we collect may be used for various purposes, including:

• Processing orders and making deliveries
• Verifying purchases and processing warranty claims
• Billing and settling accounts
• Handling customer inquiries, complaints, and other support activities
• Conducting market analysis and marketing our products
• Sending promotional emails and communications about products and services
• Monitoring and improving our websites and user experience

We may also share your information with third parties for service delivery, such as payment processors and shipping companies, but we do not sell or rent your personal information for their marketing purposes without your explicit consent.

Sharing of Information

We do not share information outside of India. Any personal information shared with us will remain confidential and will not be disclosed to third parties without your consent, except in response to legally compliant requests.

Children’s Privacy

We take special care to protect the privacy of children. Our websites are not intended for individuals under the age of 13, and we do not knowingly collect personal information from such individuals. Parents or guardians are responsible for supervising the web activities of children under 13.

Cookies and Tracking Technologies

We and our third-party service providers collect information using cookies and similar technologies to analyze website usage and improve our services. You can choose to accept or decline cookies through your browser settings. If you disable cookies, some features of our websites may not function properly.

Marketing Communications

We may use your contact information to send you promotional materials about our products and services. If you wish to unsubscribe from these communications, please follow the instructions provided in each email or contact us directly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. The Company uses physical and technological security measures to safeguard your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If any changes are made, we will notify you by highlighting the changes on our website or sending you a communication. Your continued use of our services after such changes indicates your acceptance of the new policy.

Contact Information

For any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

KORE
222 (part), 2nd Floor, Plot 94B,
Off Saki Vihar Road,
Andheri (East),
Mumbai 400072

contact@thatsmykore.com

Kore — Inspired by You. Created for You.